Terms of Service

Effective Date: Est. 2015 | Last Updated: 2026

Welcome to Red Chillies Hotel & Restaurant. By accessing our website or booking our restaurant and hotel services, you agree to comply with and be bound by the following terms and conditions.

01. Reservations & Cancellations

Table and room reservations are subject to availability. Please inform us at least 2 hours in advance for table cancellations or updates to guest counts to help us serve you better.

02. Acceptable Use

Guests and visitors are expected to use our facilities and website respectfully. Misuse, unauthorized commercial scraping, or fraudulent booking requests are strictly prohibited.

03. Pickup Requests & Messages

Food preparation requests sent via contact forms or messaging are subject to manual staff confirmation. We do not guarantee immediate order preparation without verbal or written confirmation from our team. For urgent pickup requests, guests are strongly advised to call the restaurant directly.

04. Limitation of Liability

Red Chillies is not liable for temporary website downtime or indirect damages arising from the use of our online services. All service bookings remain subject to management confirmation.

Questions Regarding Our Terms?

If you have any questions or require clarification regarding our terms of service, please contact us directly.

Red Chillies Hotel & Restaurant

Kawasoti, Nawalpur, Nepal